Privacy Policy

Last updated: April 9, 2025

At GhorEx, accessible via https://ghorex.com and through our mobile application ("App"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

If you have any questions or concerns about this policy, please contact us at: support@ghorex.com

Consent

By using our website or app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

Where required by law (e.g., in the EU), we will ask for explicit consent before collecting or processing personal data (e.g., cookies, marketing preferences).

Information We Collect

Information You Provide:

• Name
• Email address
• Phone number
• Company name
• Billing/shipping address
• Messages or attachments you send us (e.g., support requests)

Information We Automatically Collect:

• IP address
• Device information (model, OS version, UUID)
• Browser type and language
• Access times and referring URLs
• Usage logs and click behavior

Mobile App Permissions:

• Location (GPS)
• Camera (for image uploads)
• Storage (for saving or uploading files)
• Push notifications

You can manage these permissions from your device settings.

How We Use Your Information

• Provide and maintain our services
• Process registrations and transactions
• Communicate with you (support, service updates)
• Send marketing/promotional content (only with your consent)
• Improve user experience and performance
• Detect, prevent, and address fraud or abuse

Legal Basis for Processing (GDPR)

• Your consent
• The need to fulfill a contract
• Legal obligations
• Our legitimate interest (e.g., fraud prevention, service improvement)

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Understand how you use our site
• Show relevant ads (if applicable)

You can manage cookie preferences via our Cookie Banner or your browser settings.

Third-Party Services

We use third-party services to enhance functionality. These may include:

• Google Analytics
• Firebase (analytics, crash reporting, push notifications)
• AdMob (mobile advertising)
• Meta/Facebook SDK (authentication or ads)

Each service has its own Privacy Policy. We recommend reviewing them for more info.

Data Sharing

• We do not sell your personal information
• We may share data with service providers under confidentiality
• Legal authorities (if required by law)
• Third parties in a merger/acquisition

🇺🇸 CCPA Privacy Rights (California)

• Know what personal data we collect
• Request deletion of your data
• Opt-out of data selling (we do not sell data)

To make a request, contact: support@ghorex.com

🇪🇺 GDPR Rights (EU)

• Access your data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

We will respond within 30 days of receiving your request.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has submitted data, contact us immediately and we will remove it.

Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. You are advised to review this page periodically.

Contact Us

GhorEx Support Team
✉️ support@ghorex.com
🌐 https://fardin.ghorex.com